Chamorro Standard Time: Sunday, May 25, 2025 - 05:26 AM

UPDATE:  As of 11am Friday March 7th, GEO is unable to accept any further applications for the Crisis Assistance and Cooling Assistance Credit Programs due to the depletion of allocated funds.  All submitted applications are currenty in review.  Thank you.

How to Apply:

The overall program is to provide federally funded assistance qualified households to reduce the costs associated with home energy bills, energy crisis, and weatherization.  This funding year, Guam’s program has two new components and application periods:

1) CRISIS ASSISTANCE     2/24/25 to 8/15/25

2) COOLING ASSISTANCE CREDIT     2/24/25 to 3/7/25

If you received assistance from last year’s LIHEAP program, you can reapply for this new Guam program and its two components by completing the eligibility process again.

Downloadable application packet and individual forms for print can be found on the Download Forms tab.  NO EMAIL SUBMISSION FOR COMPLETED APPLICATION IS ACCEPTED AT THIS TIME.  Hardcopy application packet can be picked up and submitted to the following location:

GUAM ENERGY OFFICE 548 North Marine Drive, Tamuning, Guam (next to DPW)
Monday – Friday   9:00am – 4:00pm    Holidays Closed

Visit our Frequently Asked Questions (FAQs) tab for program information.  Contact us at 671-646-4361or email us at LIHEAP@guam.energy.gov

Applicants will receive an eligibility notification within 15 business days after submission.  Once application is reviewed and eligibility determined, you will be officially notified via email (if email is provided) or will be contacted to pick up the notification letter at the Guam Energy Office.  Payment requests are sent to the Department of Administration for payment processing and are made directly to the Guam Power Authority.

Program will remain open as long as funds are available.

Eligibility Criteria:

What are the benefits Guam LIHEAP program:

1.  Crisis Assistance: Your power is currently disconnected or facing disconnection. A disconnection notice is required.

2.  Cooling Assistance: You are responsible for making direct payments to GPA

 Eligibility and benefits for both Crisis Assistance and Cooling Assistance Credit are based on income, household size and amount owed on the referenced GPA power bill.

Households eligible to receive these benefits must meet the following criteria:

  • 1.  All members of your household must be a U.S. Citizen or qualified non-citizen; and
  • 2.   Your household’s Gross Monthly Income does not exceed 130% Federal Poverty Level (FPL) – see chart below.

 Income Limit Per Household – Gross Monthly Income (FPL 130%):

Household Size          Income Amount

1                                               $1,632

2                                               $2,215

3                                               $2,798

4                                               $3,380

5                                               $3,963

6                                               $4,546

7                                               $5,129

8                                               $5,712

9                                               $6,295

10                                             $6,878

Note:  You may also qualify if you or a member of your household are a recipient of one of the following:

  Supplemental Nutrition Assistance Program (SNAP) benefits or

  Temporary Assistance for Needy Families (TANF) benefits or

  Supplemental Security Income (SSI)

Program certification must be submitted with your application.

What documents are required with my application?
The following documents are located at the form tab and required with your application at submission COPIES of:

1. Copy of – Photo Identification for Primary Applicant (Must be Current Government Issued – Driver’s License or State ID Card or Passport) 

2.  Copy of – Social Security Cards for all household members including applicant.

3. Copy of – Income Documents for all working household 18 and older members: (any one of the following):

     a.  Filed 2023 or 2024 1040 (X, SR) – taxes
     b.  (2) most recent check stubs
     c.  Verification of Employment (must include salary/pay rate)
     d   SNAP Certification or TANF statement or SSI benefit statement

4.  Copy of – Current power bill and/or disconnection notice (must be your primary residence)

5.  GPA Release Form – provided in your application packet

6. Documentation such as a self attestation or lease agreement (only if you are a renter and power is included and stated in your lease agreeement)

7.  Crisis Assistance Questionnaire (if applicable)

8.  Additional Household Information form (if applicable)

 

Compliance/Non-Compliance with policies, rules, and regulations governing this program that respect and promote all clients’ interests, rights, and values. The following rights shall be afforded to all clients of this program:
 
  1. 1.  The right to be fully informed in advance about each service provided and any changes that may affect the well-being of the client;
  2. 2.  The right to be fully informed orally and in writing in advance of individual’s rights and obligations;
  3. 3.  The right to participate in planning and changing any service provided in this program, as applicable;
  4. 4.  The right to voice a grievance concerning the services provided or that were failed to be provided, without discrimination or reprisal as a result of expressing such grievance;
  5. 5.  The right to confidentiality of records; and
  6. 6.  The right to have clients’ property treated with respect.