1. 1. What is the Guam Low-Income Home Energy Assistance Program (LIHEAP)?

The overall program goal is to provide federally funded assistance to reduce the costs associated with home energy bills, energy crisis, and weatherization. This funding year, Guam’s program will feature two components: Crisis Assistance and the Cooling Assistance Credit. Future allocations to Guam will then allow for the expansion of services to benefit more families. Assistance is dependent upon funding availability.

1. 2. Where does this funding come from?

Federal funding comes from the U.S. Department of Health and Human Services (HHS) to administer this program. The Guam Energy Office (GEO) will lead the implementation and execution of this program as a sub-recipient of the award from the Guam Department of Public Health and Social Services (DPHSS).

1. 3. What are the benefits of this program?

1. Crisis Assistance will help qualified applicants with a one-time benefit payment of up to $1,000. A disconnection notice is required to apply for Crisis Assistance. This amount will be paid directly to your Guam Power Authority (GPA) account to cover any costs associated with disconnection of power services. Application submission period is from 3/16/26 – 8/14/26. Assistance is dependent uponfunding availability.

2. Cooling Assistance Credit will provide a $100 credit for up to 5 months, paid directly to the qualified applicant’s GPA accounts. The program will be available on a first come first serve basis. Application submission period is from 3/16/26 – 3/27/26. Assistance is dependent upon funding availability.

*Households can only receive one benefit for the current funding year.*

1. 4. What happens if I am not the designated GPA account holder?

You may still apply for this program. You will need to provide documentation to show that you make direct payments for power utility (E.g. self attestation describing situation, lease agreement, authorization letter, etc.)

1. 5. How do I qualify for this program?

1. All members of your household must be a U.S. Citizen or qualified non-citizen; and

2. Your household’s Gross Monthly Income does not exceed the 130% Federal Poverty Level Income

NOTE: You may also qualify if you are a recipient of one of the following:

1. 1. Supplemental Nutrition Assistance Program (SNAP) benefits or

2. 2. Temporary Assistance for Needy Families (TANF) benefits or

3. 3. Supplemental Security Income (SSI)

For a detailed look at the eligibility information, look at our “Eligibility Criteria” Tab.

1. 6. What documents are required with my application?

All of the following documents are required in order for your application to be accepted. You must provide your own copies.

1. Copy of – Photo Identification for Primary Applicant:

Must be a valid Government Issued: Driver’s License or State ID Card or Passport.

2. Copy of – Social Security Cards for all household members

3. Copy of – Income Documents for all working household members: (any one of the following)

a. Filed 2024 or 2025 1040 (X, SR) – taxes

b. (2) most recent check stubs

c. verification of employment (must include salary/pay rate)

d. SNAP Certification or TANF statement or SSI benefit statement

4. Copy of Current power bill (must be your primary residence)

5. GPA Release Form – provided in your application packet

6. Documentation such as self attestation or lease agreement if you are not the GPA account holder.

7. LIHEAP Questionnaire

8. Additional Household information form (if applicable)

1. 7. Where can I apply for the program?

A fillable PDF application is available for download at energy.guam.gov, or a hard copy can be picked up at our office located at 548 North Marine Corps Dr., Tamuning, Guam 96913.
Completed applications with all required documents must be submitted to GEO between 9:00am – 4:00pm, Monday to Friday, except on holidays. EMAIL SUBMISSIONS WILL NOT BE ACCEPTED.

1. 8. Where can I apply?

1. Crisis Assistance – March 16 – August 14, 2026

2. Cooling Assistance Credit – March 16 – March 27, 2026

This program is based on funding availability. Public notice will be given if any changes to theapplication period is necessary. It is your responsibility to stay informed by visiting the GEO website at energy.guam.gov.

1. 9. How will I know if I am approved?

Applicants will receive a status update within 15 business days from the date of the completed submission. Receipt of your submission will be provided to you with an assigned case number. If you do not receive an update within the 15 business days, you can email GEO at LIHEAP@energy.guam.gov or call 671-646-4361.

INCOMPLETE APPLICATIONS WILL NOT BE ACCEPTED! YOU ARE RESPONISBLE TO PROVIDE COPIES OF REQUIRED DOCUMENTS.